Rug Guide
Not sure which rug to get? We're here to help!
Check out our rug guide below for commonly asked questions and more.
How to Measure
FAQ
My rug is shedding like crazy, what's going on?
Shedding is when small pieces of fiber come loose from the rug. Sometimes it might seem like a lot of fiber is coming out of the rug. In fact, this is normal for a new rug and should subside within a couple of months.
Should I rotate my rug?
Rotating the rug 180 degrees every 6 months will ensure that the rug wears evenly.
My rug smells. Is that normal?
In some cases, your rug might have a distinct smell. This smell is non-toxic and will subside after you keep the rug out in the air for a period of time. In some cases, the rug has been wrapped up for a while and has not had a chance to “air out”. The smell will dissipate in a matter of days or weeks.
Construction
Hand Knotted
- Highest quality & durable construction
- Knots made by hand using traditional techniques
- Heirloom rugs that will last a lifetime
- Due to their handmade nature, no two rugs are exactly alike
Tufted
- Made with loops of yarn instead of knots
- High quality and durable construction
- May shed more than woven or knotted rugs
Woven
- No pile rugs due to the way they are loomed
- Durable construction
- Reversible
Machine Made
- More affordable than other constructions
- Consistent design and pile
Materials
Viscoe
- Silk-like material made from plant fibers
- Can crush easily under heavily furniture
- Will absorb stains and spills
- Best for low traffic areas
Wool
- Durable
- Naturally stain resistant
- Softness depends on pile height
- Good for high traffic areas
Grass Fiber
Synthetic
- Materials such as polyester, PET, and polypropylene
- Often more affordable than natural fibers
- Durable and easy to clean
- Soft underfootGood for high traffic areas
Care
Unpacking
- Unroll your rug and allow it to air out
- Lay flat and the wrinkles will disappear in a few days
Cleaning
- Regular vacuuming is recommended, especially for rugs prone to shedding
- Blot spills with water and a clean towel, don't rub
Rug Pad
- Prolong your rug's life by using one of rug pads
Occasionally you may need to have your rug cleaned by a professional. Make sure your rug cleaning professional knows the construction of your rug and its fiber content.